FAITH, COMMUNITY AND EVERYDAY LIFE
If you are looking for someone to talk to, ask ANCC what support is currently available and who provides it. A pastoral conversation and professional counselling are different services; check which is being offered.
You can say that you would like information about a conversation, counselling or support with a particular area of life. The first enquiry does not need detailed health history or private information about other people.
Before arranging counselling, ask about relevant qualifications, professional registration, costs, availability and how sessions work. Do not assume that a church webpage establishes that a regulated or qualified service is available.
Ask how notes and personal information are handled and what happens if a safeguarding concern arises. Appropriate boundaries should be explained before you disclose sensitive details.
A website enquiry is unsuitable when immediate help is needed. Seek the appropriate urgent service. Pastoral care can accompany relevant healthcare, but it should not delay treatment or an urgent response.
No. It explains how to enquire about availability and the nature of any support offered.
Yes. Use Prayer Request or ask the church about a pastoral conversation.
Use Care or Contact Us and choose a safe way for the church to respond.
